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satisfied-customersALT IT support team is available around the clock to ensure that your systems are up and running when you require them the most.

We ensure that your Servers, Firewalls, Storage Devices and Applications are fully operational and continuously monitor for any issues.

testimonial-quoteWe have developed a flexible and personal approach in providing IT Solutions. We build each relationship individually in order to meet our clients' unique business goals.

Our clients have full access to our entire pool of experts - from front desk support personnel to senior system administrators.

Our staff is located locally in Miami and is available to meet in person.

As an end-to-end IT service provider, we offer your business:

Business Essentials:

business
  • Business IT infrastructure
  • IT security
  • Business continuity planning
  • Managed solutions (fixed fee support) 

We provide IT support for:

network
  • Networking and Communications devices
  • Workstations, desktops and laptops
  • Servers and Storage devices
  • Peripherals (phones, tablets)
  • Printers, scanners and other input devices
  • Across all operating systems

Specially catered to small business:

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  • Budget-focused management plans
  • Proactive IT Support and technology management
  • Asset management and planning
  • Vendor management
  • Network design and implementation
  • Software training and support

IT Services are available for purchase on an hourly basis or as part of a monthly service contract. 

Get started today! Contact us for a no obligation free estimate.

ALT – your IT experts in Miami!

 

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Let IT experts manage your IT infrastructure

With managed IT services, you can delegate certain IT operations to ALT. As a result, our local IT experts undertake responsibility for the monitoring, managing, and problem solving for your IT systems, while you focus on smoothly running your business, without any IT-related distractions

Your benefits for having managed IT 

The managed IT services model prevents any IT issues at the initial stage, before they turn into real problems that need to be fixed.

With managed services you pay a regular monthly fee to maintain computer health, rather than an hourly fee to fix any unexpected issues. A healthy network of a client reduces our costs as well, and we pass on these savings to you.

ALT has helped clients save tens of thousands of dollars a year while giving them a stable, easily maintainable network.

  • No need to worry about budgets or blocks of hours: we work with you until the problem is fixed
  • Lower your total cost for IT support
  • 24/7 proactive systems management and monitoring
  • Increased staff productivity
  • Stronger alignment of IT with business goals

No surprises on your bill

We offer a simple, flat-rate monthly fee structure with no addons or hidden fees.

Get started today, contact us to find out more!

ALT  your IT experts in Miami!

Trusted IT Services in Miami

it services provider

ALT IT support team is available around the clock to ensure that your systems are up and running when you require them the most. We ensure that your Servers, Firewalls, Storage Devices, and Applications are fully operational and continuously monitor for any issues. We bring proven expertise in 24x7 IT technical support, helping you concentrate on your business, while we ensure smooth IT operations.

From technical to strategic environment, we move your business forward. We constantly monitor your IT infrastructure, optimizing the performance and improving network availability for seamless and uninterrupted functioning of your network around the clock.

Our IT Technical Services include:

  • IT Project Management

  • Operating system integration

  • Email and Antispam systems

  • Remote desktop management services

  • Full IT infrastructure deployment: Servers,Workstations and Storage

  • Network and Wireless deployment

  • Server and Workstation Patch Management

  
Get started today, contact us to find out more!

ALT – your IT support experts in Miami!

 

The success of our clients is our motivation. We are proud to provide them with our support, share our knowledge and expertise to deliver great results with a lasting impact.

Government of Nunavut

We helnunavut-smped the government of Nunavut with the upgrade of their database technologies, thus allowing biologists work more efficiently in the field. ALT continues to be an active vendor in providing effective solutions to the science community in Nunavut.

 

CHEO

cheo smWe developed and delivered an innovation that is changing the way Children's Hospital of Eastern Ontario approach web development projects. ALT continues to assist and provide consultations on many levels - from the initial steps of an RFP development to post-launch help with optimization of web technologies.

Government of Canada

logo canada smWe supported several Crown Corporations and Departments of Canadian government in driving radical change to their IT strategy and organisation, thus helping management to conserve funds in tough fiscal times, while maintaining the quality of service.

Liberal Party of Canada

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We created a shared hosting environment for the Liberal Party of Canada, allowing them to increase the availability and stability of their website and database infrastructure.

Department of National Defence

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Our consulting services helped the Department of National Defence make educated decisions on which technology to use in practice. ALT's experts worked closely with DND’s Combat Camera to deliver a technology-rich product.

Queens University

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We worked with Queens University to rescue a web development project and to implement a solution on time. Our consultants were able to resolve outstanding issues and implement a solution on very tight deadlines.

High Commission of Rwanda

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By bringing together a team of experts with a passion for IT innovation and deep technical knowledge, we have helped the High Commission of Rwanda define and build the right digital vision for their Canadian operations. Going beyond an IT support shop, we have shown them where they can cut cost and improve operational performance.

Distech Controls Facility Solutions

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We helped Distech Controls to transform their innovation performance for long-term success by combining our technology knowledge with our expertise in strategy creation, product and technology development processes. Our Managed IT solution services allowed the company to save thousands of dollars in IT support aspect of call centre operations.

 

To find out more about the exceptional results we can create for your business, please contact us now.

 

ALT Technical - Miami IT Company

miami it company

Our Story

It all started many years ago as a hobby, with a group of several Software Engineers, who were always happy to help their friends with various IT-related issues. Their reputation quickly spread by word of mouth beyond the circle of friends, and one day they realized – it’s time to turn a hobby into a profession! They were always receiving the same complaints from new clients: we are being sold equipment we don’t need, other IT experts don’t listen to us and we can’t understand a word they say! This is how ALT was formed: as an alternative to all the others, with the philosophy behind it:

  • Do not affiliate with vendors and have a strictly vendor-independent opinion about a service or product.
  • Understand the problem first, and then offer a solution (sometimes things like “slow computer” do not mean that you need a new one.)
  • Explain in plain English!

As IT experts, founders of ALT applied their knowledge and skills to cut IT costs for clients and find alternative technologies for their needs, while providing quality service. Now they have a team of reliable and knowledgeable consultants, which has been serving the Miami and South Florida community.

Over the years, ALT has:

  • Continously helped over 215 clients
  • Fixed over 18,000 issues related to IT and IT infrastructure
  • Reduced costs by 30%-55% for clients with their IT projects
  • Drank over 71,175 of cups of coffee
    miami it services customers

Our Mission

We are IT consultants and not salespeople. Over the years our policy has been to stay neutral to vendors and providers. Are you an Apple fan - great, then so are we! You don't like Lenovo products? No problem. We always provide objective recommendations. If we recommend something, it is because we like that product and not because we get paid to sell it.

Why Us?

We are fast

Our technicians can remotely fix 95% problems. If there's a problem that requires a site visit, we will immediately send help over. We always have technicians on call, so if you have an emergency, you can get help even outside of regular business hours.

We are honest

Our final invoice will be the same as our quote - no surprises at the end.

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We are proactive

We monitor your network 24/7 to prevent problems even before they occur and will give you suggestions on possible improvements.

We are just like you

Our ultimate goal is to help you, our clients, and hear you out. We speak the same language as you and answer your questions in plain English, without technical terms or jargon.

Contact Us

Fill out a Contact Form | Schedule a meeting when it is convenient for you

MIAMI AND SOUTH FLORIDA

miami it consulting

Address: 1990 NE 163rd St, Suite 215, Miami, FL 33162, USA

Tel: (786) 646-6461

Email:

PHILADELPHIA AND DELAWARE VALLEY

philadelphia it consulting

Address: 300 E Godfrey Ave, Section 1, Suite 4, Philadelphia, PA 19120, USA

Tel: (215) 486-1997

Email:

SYRACUSE AND CENTRAL NEW YORK

syracuse it consulting

Address: 6443 Ridings Road, Suite 120, Syracuse, NY 13206, United States

Tel: (315) 646-4455

Email:

OTTAWA

ottawa it consulting

Address: 2720 Queensview Dr, Ste B0109, Ottawa, ON K2B 1A5

Tel: (613) 494-5010

Email:

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Tailored IT Services - Select Your Industry

All businesses are different. We take a customized approach to Business IT support and IT consulting services. Select the industry that best applies to you and see how our technology management can help your firm grow:

Small and Medium Business IT Consulting
Business

Small and Medium Business IT Consulting

ALT IT support team is available around the clock to ensure that your systems are up and running when you require them the most.

Construction, Engineering and Architecture IT Support
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Construction, Engineering and Architecture IT Support

Our engineering and industry background gives us expertise to provide you with a competitive advantage.

Accounting IT Support
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Accounting IT Support

Read about our unique approach to managing information technology for accountants.

We will work with you to provide a custom solution that suits your business

Law and Attorney IT Services
Business

Law and Attorney IT Services

ALT Consulting offers IT services that are tailored exactly to the needs of law firms and their clients.

Government and Associations IT Consulting
Business

Government and Associations IT Consulting

ALT has managed the IT infrastructure for associations and nonprofits in the Miami and South Florida region.

Medical and Dental IT Services
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Medical and Dental IT Services

We offer IT solutions to an increasing number of healthcare and dental professionals in the Miami area.

Latest IT News and Updates

Last updated Apr 24, 2024